* We make it easy to communicate and collaborate with your designer. You can ask questions or request revisions at any time during a task to ensure that you get exactly what you need. All purchases are subject to our terms and condition of use.
What’s a Project?
A project is a collaborative-aim development usually completed in a timely manner (ideally in 7-14 days or less). Examples would be a web design or logo design to a business card or banner, color changes to an existing logo, minor photo retouching or basic image vectorization… almost any design creation that can be done.
Who are Projects for?
Projects are especially helpful for businesses that have design related requests that they need done quickly. For example, take a big business that needs lots of small changes made to a range of projects. They can get them done through Tasks/Projects in less time than it would take to meet with an in-house designer .
What if something goes wrong?
If there’s a problem with a task/project, we’ll let you know about it by email and when you view the order status on our website. If a designer spots a problem with a task/project, they’ll send it back to the client with their comments.
If a client has a problem with a designer’s work, they’ll give the designer a chance to to revisit the task/project and finish the work to their satisfaction.
Do you have a refund policy?
Yes we do! We stand behind the quality of our product and will refund 100% of your money if you are unhappy with the service.
We guarantee the work! We’ll help you get exactly what you need. If you’re not completely satisfied, we’ll refund the cost 100%.
Our Customer Guidelines
Respect the designers Be polite and professional when communicating with our staff/customers. To our designers Never engage in confrontational or argumentative dialogue with a customer. If you have a disagreement or an issue with a customer, please let us know and we’ll help out.
Do you offer support if I need help?
Yes! Top-notch customer support is key for a quality product, so we’ll do our very best to resolve any issues you encounter via our support page.
I’m a designer, can I join?
We will let you know by email or Twitter when we are onboarding new designers to the platform.